Chai Chun Err
Deputy Manager,
Safety Policy and Planning (SPP)
and Futures and Information
Technology (FIT)
Master of Engineering
(Mechanical Engineering,
Product Design)
– University of California,
Berkeley
Chai Chun Err was a recipient of the Civil Aviation Authority of Singapore (CAAS) Undergraduate Scholarship. He is a Deputy Manager holding portfolios in both the Safety Policy and Planning (SPP) and Futures and Information Technology (FIT) divisions. Chun Err looks into data analysis, digitalisation, and strategy and planning in the former, and digital transformation in the latter.
CAAS provides its employees with an array of opportunities to learn about various aspects of aviation ranging from aviation safety and air navigation services to aviation development. A testament to CAAS’ focus on staff development, Chun Err is currently in his second posting.
➔ Chun Err was posted to
the Air Navigation Services
Policy (ANSP) division when
he first joined CAAS after his
graduation two years ago. He was
responsible for the development
and review of international air
navigation services policy (in line
with international standards and
practices), to support safe, efficient
and sustainable air navigation
services provision in the Singapore
Flight Information Region. In his
time in ANSP, he worked closely with
industry partners, other government
agencies, and organisations.
Presently, as a member of a dynamic and multi-disciplinary team in SPP, Chun Err plays a role in developing and driving safetyrelated digital transformation efforts. The aim is to enhance the quality and range of safety data collected by CAAS and build up safety data analysis capabilities. These in turn support data-driven decision-making for safety policies and initiatives rolled out by CAAS.
➔ CAAS’ officers are
frequently involved in
projects focusing on raising aviation
safety standards and mitigating
identified risks. Chun Err leads a
joint research project, working with
The MITRE Corporation to identify,
quantify and mitigate approach and
landing risks. In partnership with
Singapore Airlines, SilkAir, Scoot-Tigerair,
and Jetstar Asia Airways, the project
generates insights, as part of the causal and
mitigation analysis, with fused data tapped
from various sources.
➔ With rapid technological
advances in areas such as
artificial intelligence, robotic process
automation, and machine learning,
Chun Err’s work in FIT looks at
leveraging on technology and data
to increase ops-tech integration.
This enhances resilience, safety, and
efficiency of operations, systems,
and services, tying in with the digital
transformation effort taking place
across the public service.
Thus far, Chun Err have been presented with numerous opportunities to hone his craft and work with a diverse group of stakeholders in strategising and executing plans. Reflecting on his CAAS journey, Chun Err feels that his experience with CAAS has been fulfilling, enriching, and dynamic.