• SP's electricity grid in Singapore is constantly rated by international industry indices as one of the world's best performing networks. Singapore has amongst the fewest and shortest power outages of cities worldwide.
  • SP Services is ranked top among benchmarked service providers in Singapore for customer satisfaction.
  • In a benchmarking study by KEMA, an international utility consultant, SP Services was highlighted for providing a high level of service when compared with other utility companies. SP Services' cost to serve per customer was found to be lowest among major utilities in USA, Europe, Australia and Asia.
  • SP Services' Enterprise Business System (EBS) project, which improves billing and payment services to more than 1.1 million customers in Singapore, has clinched an ACE (Award of Customer Service Excellence) from SAP for Most Outstanding Project.
  • Singapore Quality Class Certification for SP Services by SPRING Singapore since 2010
  • Singapore Service Class Certification for SP Services by SPRING Singapore since 2010
  • Gold award in the Most Innovative Use of Technology in a Contact Centre Category, 2010 International Contact Centre Awards
  • ISO 9001:2008 Certification for Quality Management System

    - SP PowerGrid (Distribution Control & Customer Services Section) by Certification International since FY 06/07
    - SP PowerGrid (Network Development) (Electricity) by Certification International since FY 02/03
    - SP PowerGrid (Network Management) (Electricity) by Certification International since FY 02/03
    - SP PowerGrid (Gas Operations) by SGS International Certification Services Singapore Pte Ltd since FY00/01
    - SP Services by BSI Management Systems since FY 04/05

  • Innovation in Utility Services Engineering Award
    Jemena's Sydney Primary Loop project by Institute of Public Works Engineering Australia (NSW)
  • BSI PAS 55 Certification to British Asset Management Specification
    SP AusNet by Asset Management Consulting Limited since 2008
  • People Developer by SPRING Singapore since 2000
  • Singapore H.E.A.L.T.H (Helping Employees Achieve Life-Time Health) Gold Award by Health Promotion Board since 2004
  • Work-Life Achiever Award by Ministry of Manpower from 2006 to 2010
  • 2009 Corporate HR Award and four Leading HR Practices Awards by Singapore HR Institute (SHRI)

    - Strategic HR
    - Compensation & Rewards Management
    - Learning & Human Capital Development
    - Employee Relations & People Management

  • Minister for Defence Award (inducted into MiDAs League) by Ministry of Defence since 2005
  • Home Team NS Awards for Employers (Special Award) & Minister's Honours Roll 2010